Privacy Policy - Smugglersinnblaine

1. Introduction

At Smuggler’s Inn (“we,” “us,” or “our”), accessible at smugglersinnblaine.com, we are committed to respecting and protecting the privacy of all individuals who interact with our website. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data. We take privacy seriously and have adopted a privacy-first approach to data management, ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of This Policy and Role of the Data Controller

This Privacy Policy applies to all visitors, users, and others who access smugglersinnblaine.com. Smuggler’s Inn is the data controller for personal data processed through our website and associated services. If you have any questions about this policy or the data we hold about you, please contact us at [email protected].

3. Categories of Personal Data We Process

We may collect and process the following categories of personal data when you interact with our website:

– Usage Data: Information about how you access and use smugglersinnblaine.com, including your IP address, browser type, referral URLs, page views, time spent on pages, clicks, and technical errors.

– Account Data: Information provided when creating an account or booking a service, such as name, mailing address, email address, and phone number.

– Profile Data: Preferences, past purchases or bookings, demographic details, and user behavior derived from your interactions on our website.

– Communication Data: Any correspondence with our support team or inquiries submitted through contact forms, emails, or chat functionality, including message content and response history.

– Technical Data: Device details such as operating system, device identifiers, browser settings, screen resolution, and software version.

– Transaction Data: Payment details (processed through secure, third-party providers), billing addresses, and service delivery records.

– Preference Data: Marketing and communication preferences, opt-in consents, and interests indicated through surveys, interactions, or stated preferences.

4. Legal Bases for Processing Personal Data

We only process your personal data when legally justified. The applicable legal bases under GDPR and similar data protection laws include:

– Performance of a Contract: When necessary to fulfill our agreement with you, such as processing bookings or delivering services.
– Legitimate Interests: When processing is required for our commercial interests, such as security, analytics, and service improvement, and does not override your fundamental rights.
– Consent: When you have explicitly consented to the processing, for example, by subscribing to our newsletter or enabling optional cookies.
– Legal Obligation: When processing is required to comply with applicable legislation or legal requests.

5. Your Data Protection Rights

Depending on your jurisdiction, and under GDPR provisions, you have the following rights concerning your personal information:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request that incorrect or incomplete personal data be corrected or supplemented.
– Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal data, subject to legal retention requirements.
– Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances.
– Right to Data Portability: You may request that your data be provided in a structured, commonly used, and machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. These include:

– Data encryption protocols,
– Role-based access controls and authentication safeguards,
– Encrypted backups and secure data storage,
– Ongoing staff training in data security and compliance.

7. International Transfers

If we transfer your personal data outside of your jurisdiction, we ensure that appropriate data protection safeguards are in place. For data transfers outside the European Economic Area (EEA), we rely on Standard Contractual Clauses or other legally recognized mechanisms to protect your data in accordance with GDPR.

8. Data Retention

We only retain your personal data as long as necessary for the purposes for which it was collected. Specific retention periods include:

– Account and Profile Data: Retained for the life of your account and for up to six years after account closure for legal compliance.
– Transaction and Communication Data: Retained for up to seven years to comply with financial and legal obligations.
– Usage and Technical Data: Retained for up to two years to support analytics and system maintenance.
– Preference Data: Maintained for the duration of your consent or until you opt-out.

Upon expiration of the applicable retention period, we securely delete or anonymize your data.

9. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies may be set directly by us or by third-party services we use. The categories of cookies include:

– Essential Cookies: Required for the functionality of smugglersinnblaine.com. These cannot be disabled.
– Functional Cookies: Enable personalization and enhanced user experience.
– Analytics Cookies: Help us measure website traffic and user behavior to improve service quality.
– Performance Cookies: Monitor website performance and detect errors.

10. Cookie Management and Legal Compliance

Visitors are presented with a cookie consent banner upon their first visit. You may manage your cookie preferences at any time using the settings in your browser or by utilizing the cookie management tools provided on our site.

We comply with all GDPR requirements for obtaining affirmative, informed consent prior to using cookies, and honor California “Do Not Sell My Personal Information” requests as stipulated under CCPA via transparent opt-out options.

11. Children’s Privacy

Smuggler’s Inn does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently gathered personal data from a child under 13, we will take reasonable steps to delete it promptly. Parents or guardians who believe their child has submitted personal information may contact us at [email protected].

12. Policy Updates

We reserve the right to revise and update this Privacy Policy periodically as legal, technical, or business developments require. Significant changes will be communicated to users through notices on smugglersinnblaine.com or through direct communication when appropriate. You are encouraged to review this policy regularly to stay informed about how we protect your personal data.

13. Contact Information

If you have any questions regarding this Privacy Policy, your personal data, or would like to exercise your legal rights, please contact:

Smuggler’s Inn
Email: [email protected]
Website: https://smugglersinnblaine.com

We are fully committed to data protection compliance and welcome all feedback regarding our privacy practices. Please do not hesitate to reach out with privacy-related concerns or questions.